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Privacy and Security
Privacy Policy Protecting your privacy is very important to
World's Finest® Chocolate Canada Company. We take the protection of your
personal information very seriously. This policy is intended to help you
understand how we collect, use and safeguard the information you provide on our
web site.
If you have any questions regarding the handling of your personal information,
please contact us by any of the means listed below in "Contact Information". If
you are not satisfied with the response you are given, you may contact the
Privacy Officer in writing at:
1090 Morrison Drive, Ottawa, Ontario, K2H 1C2.
OrdersWe require some basic information to process your order.
When you place an order for a product, we need to know your name, Email
address, mailing address, credit card number and expiration date. This
information is required so that we can process and fulfill your order, and send
an order confirmation. We also use it for contact purposes should we have
trouble processing an order. We neither solicit by telephone nor release this
information to other companies.
SecurityAt World's Finest® Chocolate, we have taken every
precaution to protect our users' information. When users submit sensitive
information via the Web site, their information is protected both online and
off line.
All Internet transactions with World's Finest® Chocolate are performed on a
secure server that encrypts your credit card information to ensure it is not
read by unauthorized third parties. This Web protocol uses a private key to
encrypt data that is transferred over a secure connection between our servers
and your (client) machine. While on a secure page, such as our order form, the
lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to unlocked (or open)
when you are just "surfing". To learn more about SSL, visit www.verisign.com
We also do everything in our power to protect customer information off line.
All of our customers' information, not just the sensitive information mentioned
above, is restricted to employees who need the information for their specific
duties. Furthermore, All employees are kept up to date on our security and
privacy practices. Finally, the servers on which we store personally
identifiable information are kept in a secure environment.
SharingWe use outside delivery services to deliver orders and a
credit card processing company to bill customers. These companies do not
retain, share, store or use personally identifiable information for any
secondary purposes. If you ever have a problem with billing or shipping, you
should contact us directly and we will resolve the problem with you.
Policies for ChildrenWorld's Finest® Chocolate does not knowingly
collect or use information from users under 13 years of age. No information
should be submitted to our site by guests under 13 years of age.
Browsing InformationOur site does not use "cookies" to collect or
store personal information. We may detect and use your IP address or other web
site usage information for site administration purposes; however, no personal
information is gathered in connection with such activities.
Linked SitesPlease be advised that our web site contains links to
third party web sites. The linked sites are not under the control of World's
Finest® Chocolate, and we are not responsible for the content or privacy
practices of any linked site or any link on a linked site.
Changes to the Privacy PolicyWe will post changes to our Privacy
Policy on our homepage so our customers are always aware of what information we
collect, how we use it and under what circumstances, if any, we disclose it.
Your use of our web site indicates your agreement to the currently posted
privacy policy.
Contact Information World's Finest® Chocolate Canada Company
103 Second Street
Campbellford,
ON
K0L1L0
Attn: Marketing Department
Phone:
1.800.461.1957
Fax:
705.653.4750
Email:
customerservice@worldsfinest.ca
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